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General FAQs

Is there a file size limit?

Well, we haven't found one yet. The largest project we've processed and loaded is 42gb (450 linked files), and we're still going strong. If you have a project larger than that, give it a shot, and let us know how it works.

How secure is vimaec.com?

Our website and portal are secured with SSL certificates, which conform to SHA-256 with RSA Encryption with a 2048 bit key size.

Is there a trial period?

VIM Cloud provides free access to the VIM for Windows application and the VIM for Revit plugin, allowing users to utilize these tools without incurring additional costs. The only aspect of VIM Cloud services that requires payment is the storage and report generation of VIM files. Go here and get started for free.


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How do I upload a VIM file to my Cloud account?

First, you'll need to be logged into your VIM Cloud account. Once logged in you'll be able to create folders and upload files from the user interface.

How do I download a file from my VIM Cloud account?

Make sure you're logged into to your VIM Cloud Conversion account, locate the file you want to download, select the file, and click the download button.

What is VIM Cloud?

When you upload VIM files to the Cloud dashboard, they become sharable across your team and available for download to your desktop or other VIM apps.

How do I open a .vim file from VIM Cloud?

Once you have exported your .vim file from the VIM for Revit plugin and uploaded to your VIM Cloud account, you can click the file and it will open in the VIM for WebGL application. If you need further assitance in the process, please watch our VIM Cloud Introduction video.

How do I share a project that's been uploaded to VIM Cloud?

Easy! When you upload your VIM project, you'll find a share link on the VIM for WebGL application and Business Intelligence reports windows. You can find the link in the upper right of the user interface.

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Is the VIM for WIndows Application free?

Yup! We only charge for the creation or editing of VIM files. You can share a VIM for Windows application with whoever you like. Into Spatial Computing? Our Magic Leap app is free too!

How do I view my project’s BIM data in the VIM for Windows application?

Right mouse click on any object will open a dialog with the BIM properties.

How do I open a VIM file in the VIM for Windows application?

You can open it using the hamburger menu (looks like three little lines), or you can double click on any VIM you find on your computer.

What are the minimum computer specifications?
  • Operating System: Microsoft® Windows® 10 64-bit and up
  • CPU Type:  Multi-Core Intel Xeon, or i-Series processor or AMD equivalent
  • Memory:  16 GB RAM
  • GPU:  NVIDIA GTX 970 or AMD R9 290 or greater
  • Video Display Resolution:  1680x1050 w/ True Color
  • Disk Space: 10 GB free disk space
  • Browser: Microsoft Internet Explorer 10 or higher
  • Disk Space:  10 GB free disk space
  • Connectivity Internet connectivity for authentication,  downloadable content and upgrades


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How do I import a VIM file in 3ds Max?

It's pretty straightforward. Select the VIM menu and choose open. Navigate your file browser to a VIM and load it. There will be a few import options to pick from, and then you're in!

Where do I download the 3ds Max Plugin?

VIM easily exports Autodesk Revit projects into Autodesk 3ds Max through our SDK integrations. Please contact a Sales representative for further assistance obtaining access to the VIM SDK with the Autodesk 3ds Max integration.

What versions of 3ds Max do you support?

VIM supports Autodesk 3ds Max 2019-2021

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Why isn't a VIM compressed?

In HTTP server/clientscenarios the web-client (e.g. a browser) will automatically decompress contentthat is compressed (e.g. using gzip) and served with the appropriate contentencoding header. This decompression is optimized and happens in native code,and as a result is faster and simpler than requiring the client code todecompress content.

What platforms can I use with the VIM SDK?

The VIM for Windows application is built for Windows 10/11 (x64). The computer must have a graphics device capable of running the Vulkan renderer with support forthe VK_KHR_draw_indirect_count extension.


What is the VIM SDK?

The VIM SDK is a collection of C# libraries, C++ libraries, and command-line utilities. Learn more about the VIM SDK on our website.


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Is there a setup fee?

With VIM, there are no setup fees, ever.

How many people can use it at my company and I'm testing the length of the question?

Everyone can use our applications for free! Regarding VIM creation or editing, we have varying plans to accommodate the level of collaboration and creation that your team needs.

Does VIM offer plans for students?

Yes and No. You can sign up for VIM for free and use it forever with limited features. Unfortunately at the moment, we do not have a student discount program for any of our other packages. Please check back soon as we're always making updates.

Do you have an Enterprise pricing plan?

Yes. Because of the unique needs of each business, we offer a flexible pricing model at the Enterprise level. If you're interested in gaining access to our APIs, pipeline workflow optimization, or early feature access, please contact our enterprise sales team.

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What if I change my mind?

If you decide that VIM is not the best format for fast BIM access, then we'll be happy to cancel your plan after the current month's billing cycle.

How do I reset my password?

If you misplace your password, visit VIM Cloud and click on the "Forgot Password" link.

How do I delete my account?

Please contact our support team to delete your account.

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What people are saying about us

A 20-30% reduction is a win. That’s where my expectations were. We actually condensed 2 days of work down to 20 minutes… that’s huge.


Ben Forman
Content Team Manager

VIM allows our construction LEED projects to find energy modeling efficiencies, collaborate remotely, perform interference checks, and more.

Charlie Cichetti
CEO + Co-Founder

VIM enabled us to deliver a complete Expo digital twin on time and on budget.


Daisy Leak
Executive Vice President

Being able to see is important, but avoiding change orders is worth its weight in gold.


Michael Bell
Real-Estate Developer

VIM has exponentially sped up our workflow in creating renderings.


Emilio Santellan
3D Visualization Specialist

With VIM it only took me 20 minutes to get from Revit to Unity. Previously, it easily would have taken two weeks.

Naji Rjaile
Director of Visualization

With the VIM Portal we can process a file on the cloud in 12 seconds (with previous technology it used to take us 90 minutes). That’s serious money savings for us, and great customer service for our users.

Nicholas Holst
Head of Product
RIB Group

VIM Can handle LOD 500 like it’s a word document.


Jean-Marc Demeo
BIM Manager

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Free forever. No credit card required.